Monday, February 8, 2010

Tom Xu will be taking over for Support

Hey guys,

Effective immediately, Co-Founder of MYLEstone Health, Tom Xu, will be taking over as head of Support.

-Matt
Posted by at

46 comments:

  1. Good program since i have started using it. Hope more improvements come, not that its not a good program or anything. Just some small things. Export to Excel, Print log or convert to PDF. Sort times of logs, delete medications(if you input the wrong one or if they changes) just some suggestions.

    Thank you for the awesome program and awesome JOB!

    ReplyDelete

  2. I think that it is awesome. I am still trying to get my diabetes under control and the app is seeming to help. Is there any way to delete old medications?

    ReplyDelete

  3. Suggestions, first of all, this is a great program. I agree with the above suggestion...be able to delete medications, download or export to Excel would be GREAT! Also the A1c calculator...it has the "end" date, how about adding a "start" from date. For example, my medication changed on a certain date and I only want the BG's since the medication change to figure my new hemoblobulin A1c. My MD wanted my readings from the last 7 days and was able to pull this up on the screen. I printed it then had to fax it to her. It would have been great to pull up the last 7 days, put it in Excel then e-mail it to her as an attachment.
    Keep up the good work! I had the Sinovo program, which I paid a hefty price for, but your program is quicker and easier. I gave up the Sinovo program!

    ReplyDelete

  4. 幸福是人人都要，又怎麼可能都歸你所有？要知道這世界幸福本來就不多........................................

    ReplyDelete

  5. When I try to update from my Iphone i get a message that I am not connected to the computer, and I am connect. I then go to my computer and try to load your web site and it will not do so. At some point later on in the day the issue clears up on its own and I am able to upload my data. This occurs just about everyday. Help please, you have an outstanding app and have proven to be a major help to me

    ReplyDelete

  6. My GB application has suddenly forgotten how to get to the internet. Whenever I try to sync my log entries I get no or unstable internet connection. I get this no matter if I am on different wireless APs or 3G. Other applications including Sarfari have no difficulty accessing the internet. I have tried reinstalling the application without joy.

    ReplyDelete

  7. is there a response to the "you are not connected to the internet"...and the inability to connect even with a hard wired device...is it a platform issue or not enough bandwidth...

    ReplyDelete

  8. Hey Matt Tendler here:

    I really can't help but respond to this: as I mentioned a few weeks ago I will no longer be handling support. Although it pains me to see these issues going on with the site, unfortunately I am no longer an employee of MYLEstone Health and have limited privileges into the day to day operations.

    However, being as I am still an owner of the company, I will try my best to find someone to shed light on the problems you all are having.

    Sorry I can't be of more help.

    Matt Tendler

    ReplyDelete

  9. 嘿，你的部落格不錯耶~~只是想跟您問聲好!!........................................

    ReplyDelete

  11. I've been diagnosed as pre-diabetic two days ago. My MD wants me to monitor my sugar levels twice a day. I am terrible keeping up with medication and tests therefore I thought that this program will help me. So far it's easy to use and handy since it's loaded on my iPhone and online. I guess I have no choice but to keep up with it.
    I would like to keep my food intake as well but I think this program is limited on this matter. I've able to add only food in grams. Can I add also fluid measures such as milliliters (ml) or ounces (oz)? Or if you know any conversion websites or tools out there that will help me keeping track of my foods, will be appreciated. Thank you in advance… -Kike

    ReplyDelete

  14. It's alovely program -- but please consider:
    log correction on the iphone
    2 way sync
    graphing by actual values as well as by average

    Thanks!!!
    Cheers, Dallas

    ReplyDelete

  15. Well, on your web site you asked me to comment. This is truly the worse web site and customer servcie I have ever seen. And, I thought Comcast was bad. I registered but could not log on. Tried to register again but was told I had already registered and could not register again. Still cannot log on. Your support email does not work. Your phone number does not work. And, just to think you want me to trust you with my diabetes information? Not in this life..rj

    ReplyDelete

  18. 讓好心情回味發酵；壞心情留在文字裡隨時間消逝吧！........................................

    ReplyDelete

  19. 人生是一連串的課程，必須活過才能明白。 ..................................................

    ReplyDelete

  23. 噴泉的高度，不會超過它的源頭。一個人的事業也是如此，它的成就絕不會超過自己的信念。..................................................

    ReplyDelete

  27. 河水永遠是相同的，可是每一剎那又都是新的。.................................................................　　　　　　　　　　　　　　　　　　　　　　　　　　　

    ReplyDelete

  33. 一個人的快樂，不是因為他擁有的多，而是他計較的少。..................................................

    ReplyDelete

  36. 好文章就值得回響，如果可以常常看到您的更新，應該是件很幸福的事情~~...............................................................

    ReplyDelete

  41. 一個人的價值，應該看他貢獻了什麼，而不是他取得了什麼.................................................................

    ReplyDelete

  43. 一個人的價值，應該看他貢獻了什麼，而不是他取得了什麼.................................................................

    ReplyDelete

  45. 生存乃是不斷地在內心與靈魂交戰；寫作是坐著審判自己。............................................................

    ReplyDelete

Subscribe to: Post Comments (Atom)