Thursday, December 3, 2009

Unknown Error when Sync

Check your App logs right around the time the Unknown Error began occurring. The disruption is caused by a medicine log. Delete that log by pressing Logs ->select the log->scroll to Delete.

Your Sync should now work.

There is a small bug that we have identified and are working on so please bear with us. If this solution doesn't fix the issue, please Email support@glucosebuddy.com