Wednesday, June 17, 2009

Connecting with your old web account (if you bought a new phone, reset your GB, etc.)

Here's the instructions on getting your web account linked to your new phone:
  • Install Glucose Buddy from the App Store
  • Open Glucose Buddy, ADD ANY KIND OF LOG
  • go to Account Info, Enter your Account Information, AND THEN PRESS DONE AND THEN PRESS CANCEL (NOT Join Us)
  • Next hit Quick Sync. A popup might appear: "This is your First time Synchronizing..." That is Normal, Ignore It
  • Press OK
  • Keep in mind that your logs from your Web Will not be added to your iPhone, but any future logs entered into iPhone will be able to be synchronized with Web! Keep on loggin!

6 comments:

  1. I wish there was suport for those of us not on insulin but on other meds... ie. metformin etc.

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  2. It's too bad the logs from the website aren't synced towards the iPhone. I did a full reset and now I have no logs whatsoever on my iPhone, only on the website. There must be something to resolve this ?

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  3. Syncing is one way, just like Apple did with iPod and iTunes. This is in order to take baby steps towards full integration. Our number one goal is always intuitiveness and user experience.

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  4. IMO: Most of our users are Type 2 diabetics not on insulin. You can add whatever medicine you are taking. So if your daily dose asks for 500 mg of metformin, you'll know that entering 1 unit of metformin equals 500 mgs of metformin. If you increase to 750mg, you should enter 1.5 units of metformin.

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  5. I'm having sync trouble. I'm new here so I may have missed an important step but I don't think so. When I touch "Quick Synchronize" I get the "First Time Sync" message - I touch OK, then I get a Sync Status message that says: "An unknown error has occured (sic). Please try again or at a later time." This has been going on for a couple hours now.

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  6. Ron,
    Thanks for emailing us directly, as well, about this issue. Glad we were able to get you up and running! Keep on loggin'!

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